Privacy Policy

Privacy Policy Bedboo Ltd

At Bedboo Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or otherwise interact with us.

1. Who We Are
   
   Bedboo Ltd (“we,” “us,” or “our”) is a company registered in the United Kingdom (Registration no.15912429) that specialises in selling bamboo bedding products.
   
   
   
2. Information We Collect
   
   We may collect and process the following types of personal data:
   
   • Identity Information: Name, title, date of birth
   • Contact Information: Email address, telephone number, postal address
   • Payment Information: Billing details, transaction records
   • Technical Data: IP address, browser information, device information, location, operating system
   • Usage Data: Information about how you use our website or channels, enquiries or contact with us
   • Marketing Preferences: Your preferences for receiving marketing communications
   
   
   
3. How We Use Your Information
   
   We use the information we collect for the following purposes:
   
   • To process orders and provide our products and services
   • To communicate with you about your orders and customer service inquiries
   • To improve our website and user experience
   • To comply with legal and regulatory requirements
   • To send marketing communications (where you have given consent)
   • To personalise and improve our marketing efforts, including targeted advertisements and promotional offers
   Sensitive data is not generally collected by us, but in the circumstances where we are in receipt of this data, we will process this data in accordance with UK GDPR and the Data Protection Act 2018 requirements.
   
   
   
4. Marketing and Advertising
   
   We may collect and use your data to provide you with relevant marketing communications via email, social media, and other digital channels. This may include:
   
   • Sending promotional emails and newsletters (only where you have opted in)
   • Customising our advertising on third-party platforms (such as social media and search engines)
   • Tracking interactions with our marketing content to improve its effectiveness
   You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us at contact@bedboo.co.uk.
   
   
   
5. Sharing Your Information
   
   We do not sell your personal data. However, we may share your information with:
   • Service Providers: Payment processors, delivery companies, IT support providers
   • Legal Authorities: Where required by law or to enforce our terms
   • Business Transfers: In the event of a merger, acquisition, or sale of assets
   
   
   
6. Your Rights
   
   Under UK data protection laws, you have the following rights:
   
   • Access: Request a copy of your personal data
   • Correction: Request corrections to inaccurate data
   • Deletion: Request deletion of your data in certain circumstances
   • Objection: Object to processing for direct marketing
   • Restriction: Request restriction of processing under certain conditions
   • Data Portability: Request transfer of your data to another provider
   To exercise these rights, please contact us at contact@bedboo.co.uk.
   
   
   
7. Data Security & Retention
   
   We implement security measures to protect your personal data. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
   
   
   
8. Cookies and Tracking Technologies
   
   We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
   
   
   
9. Third-Party Links
   
   Our website may contain links to or from third-party websites. We are not responsible for the privacy practices of these external sites.
   
   
   
10. Changes to This Privacy Policy
    
    We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
    
    
    
11. How to Complain
    
    If you have concerns about how we handle your personal data, please contact us using the “Contact Us” details below. We will do our best to resolve your complaint promptly.
    If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters:
    Information Commissioner’s Office (ICO)
    
    Website: https://ico.org.uk
    Helpline: 0303 123 1113
    Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
    
    
    
12. Contact Us
    
    If you have any questions about this Privacy Policy or your data, please contact us at:
    Bedboo Ltd
    Registered office address: 100 Stockwell Road, London, England, SW9 9HR
    Data Protection Officer: Maya Tyrrell
    
    Email: contact@bedboo.co.uk
    
    
    

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.