Terms and Conditions of Bedboo Ltd
- Introduction
These terms and conditions (“Terms”) apply to all transactions made through Bedboo Ltd (“we,” “our,” or “us”) and govern the use of our website and the purchase of our products. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase products from us.
Bedboo Ltd is a company registered in the UK with company number 15912429. - Availability of Stock
All products offered by Bedboo Ltd are subject to availability. We make every effort to ensure that the products listed on our website are available for purchase, but in the event that an item is out of stock or unavailable, we will notify you as soon as possible and offer alternatives or a full refund.
In cases where an item is out of stock after an order has been placed, we will contact you to provide an updated delivery time or offer a full refund. Availability of stock is not guaranteed, and all orders are subject to stock availability at the time of order processing. - Orders and Payment
By placing an order through our website, you confirm that you are legally capable of entering into binding contracts and that all details provided during the order process are accurate and complete.
You will be required to pay for all products in full at the time of placing the order. Payment can be made via the payment methods offered on our website, including credit and debit cards, PayPal, or other accepted payment methods. - Prices
All prices for products on our website are quoted in G reat British Pounds (£ – GBP), unless stated otherwise. The prices displayed on our website may be subject to change, and such changes will not affect any orders that have already been confirmed.
While we make every effort to ensure that the prices listed are accurate, errors may occasionally occur. If we discover an error in the pricing of any product in your order, we will contact you to confirm whether you wish to proceed with the purchase at the correct price or cancel the order. - Returns Policy
Please refer to the Returns Policy here. - Data Protection and Privacy
We are committed to protecting your privacy and personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
By placing an order with us, you consent to us collecting, storing, and processing your personal data as described in our Privacy Policy. We will never share your personal information with third parties for marketing purposes without your consent, and we will only use your data for the purpose of processing your order, providing customer support, and complying with our legal obligations.
For more information on how we handle your personal data, please refer to our Privacy Policy on our website. - Liability
To the maximum extent permitted by law, Bedboo Ltd shall not be liable for any indirect, consequential, or special damages arising from the use or inability to use our products, or from any breach of these Terms. We do not accept liability for any injury, loss, or damage to property that may occur as a result of using our products in ways that are inconsistent with their intended purpose. Our liability is limited to the value of the product purchased, and we will not be liable for any damages or loss caused by events beyond our control. - Delivery
We will make every effort to dispatch your order promptly. Delivery times are estimates, via a third-party supplier, and may vary depending on your location and the availability of stock. Delivery options are described on our website. Delivery charges will be calculated at checkout based on your selected delivery option and the delivery address. - Additional Information
• Stock Photos: Some of the images used on our website and social media accounts are stock photos and may not accurately reflect the exact design, colour, or texture of the product. While we strive to display our products as accurately as possible, we cannot guarantee that the photographs will be exactly representative of the actual products.
• Product Care: To ensure the longevity of your bamboo bedding, please refer to the care instructions included with your purchase. We are not liable for any damage caused by improper use or care of the products. - Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the UK courts. - Changes to these Terms
Bedboo Ltd reserves the right to update and revise these Terms at any time. Any changes to the Terms will be posted on our website, and the updated Terms will be effective immediately upon posting. We recommend reviewing these Terms regularly to stay informed of any changes. - Promotional Offers
From time to time, Bedboo Ltd may offer promotional discounts, sales, or special offers (collectively referred to as “Promotions”) on our website or through other marketing channels. The terms and conditions of each Promotion will be clearly outlined at the time of the offer. By participating in any such Promotion, you agree to comply with the specific terms and conditions of that Promotion, which may include, but are not limited to, the following:
• Eligibility: Promotions are available only to eligible customers and may be subject to certain restrictions, such as geographical limitations or minimum order values. We reserve the right to limit the availability of any Promotion, and eligibility may vary depending on the type of offer.
• Discounts and Offers: Promotions may include discounts, vouchers, free gifts, or other incentives. The value of any discount or offer will be clearly stated at the time of the Promotion. Promotions cannot be combined with any other ongoing offers unless explicitly stated.
• Validity Period: Each Promotion will have a defined validity period, which will be stated at the time of the offer. Once the Promotion expires, it will no longer be valid, and no claims or discounts can be applied to orders placed after the Promotion’s end date.
• Exclusions: Certain products or categories may be excluded from Promotions, as specified in the offer’s terms. We may also exclude specific products based on stock availability or other factors.
• Promo Codes: If a Promotion requires the use of a promo code, the code must be entered at checkout to be valid. Only one promo code can be used per transaction, unless otherwise stated. Promo codes cannot be applied after an order has been placed, so please ensure the correct code is entered at checkout.
• Changes and Cancellations: Bedboo Ltd reserves the right to change, amend, or withdraw any Promotion at any time without notice. In the event of a Promotion being withdrawn or cancelled, any orders placed before the cancellation will still be processed at the discounted rate, unless the Promotion was explicitly withdrawn retroactively.
• Refunds and Returns on Promotional Items: If you return items purchased during a Promotion, the refund will be calculated based on the price paid for the items, considering the Promotion. For example, if the promotion was a discount or free gift offer, the refund will reflect that discount. If the returned item is part of a multi-item promotional offer, we may adjust the refund or offer accordingly.
• General Terms: All other terms and conditions of sale apply to purchases made during a Promotion. In case of any conflict between the Promotional Terms and the general Terms and Conditions, the Promotional Terms shall prevail to the extent of the conflict. - Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Bedboo Ltd
Email: contact@bedboo.co.uk